Bitelist help

How can we help?

Quick answers for diners, restaurant owners and Bitelist partners.

For diners

How do I report incorrect restaurant information?

Use the contact route below and include the restaurant name, incorrect detail and the correct information where known.

Does Bitelist give numerical restaurant ratings?

No. Bitelist uses qualitative information, curated Best Of guides and Northern Lad Eats Approved recognition rather than an overall numerical score.

How do I find restaurants by area or cuisine?

Use the Areas and Cuisines sections or search the restaurant directory. BiteGuide will add conversational discovery through the app.

For restaurants

How do I claim my listing?

Open your public restaurant profile and select Claim this listing. Bitelist reviews the request before verification.

Can owners edit live information directly?

Temporary opening updates can be published quickly because they are time-sensitive. Permanent profile changes are submitted through Bitelist Business and moderated before going live.

How do I access Bitelist Business?

Once your claim and portal access are approved, use the Bitelist Business login to manage submissions for your restaurant without accessing WordPress.

BiteCard

Is BiteCard live yet?

Public BiteCard membership is not open yet. Join the BiteCard waitlist for membership updates.

How will BiteCard work for members?

At participating restaurants, members scan the venue BiteCard QR, review the current offer, confirm redemption and show the short live verification to staff.

Contact Bitelist

Still need help?

Send your question through the Bitelist contact page and choose the enquiry type that best matches what you need.